Favorite Answers and Questions


Registration FAQ

To create an account with us, click here. After the popped up modal, input your email and click the "Register Now" button to proceed.

Once your input is validated, you will have to check your email to continue this process. You should recieve an instant email from us on how to verify your email and proceed to the next phase to get started. If you already have an account with Samdos TGC, you will need to login with your samdos account instead.

Well, we do not advice registering for someone else. But if need be, and the third party is in support, then you can register for them at their own risk. please check our policy for more information here.

Here's a simple step to Reset Your Password:

  • Click on Forget Password
  • Enter the email you registered with on our server
  • Click on the "Check" button to continue
  • Once your account is found, we will send a Reset Link to your email
  • Check your email for our Reset Link, and continue
  • Enter your New password (A strong password is required)
  • That's all

Here's what you should do if you don't get any Verification or Reset Link in your email:

  • Firstly, try again in 10mins time
  • Start the process all over again
  • Enter a Valid Email address
  • After clicking the "Register Now" or "Check" button, wait for like 5 minutes, then refresh your email
  • Check your Spam or Promotion Messages
  • If all these still doesn't work, please contact our support team immediately by clicking here

Just your valid email is needed, after verification, you can then input your name and phone number.

As at now, our Business Report App is a Web-Based Application, all you need to do is to visit our website here to get started

Getting Started FAQ

To start using our Business Report App, you can do the following:

  • Visit our website here, to get started
  • Register if you're not a member, or login if you're a member already
  • Wait till your company add you to their Employees' lists
  • Click the "Accept" button to accept your company's request
  • Click the "Manage Report" button to share as many reports as possible with your company
  • It's as simple as that

You will need your devices that are connected to the internet

Your data is very paramount and important to us, we make sure it's strictly protected with our latest technologies. Most of your information are encrypted and can't been read by anybody, not even us, except you and those you give permission to. Please check out Our Policy for more information.

Employees FAQ

It's very easy to share your daily, weekly or Business Reports with your company, all you have to do is:

  • Go to your Dashboard here
  • "Accept" your company's request
  • Click on "Manage Report"
  • Then in the new page, click on the "Add Report" button
  • Fill in the your information and click on the "Continue"button
  • Once you're done, you will see that your report has been shared and arranged accordingly
  • You can also Update and Delete your reports too

Whenever a company send you a request to join their team, you will receive a notification via email and you will see a popped up alert in your dashboad asking if you want to accept or decline their request.

By clicking "Accept" means you're ready to join their team

By clicking "Decline" means you're not interested in joining their team

Here are simple ways to Edit your Personal Information:

  • Click on your avatar at the top-right corner of the Business Report App
  • Select "Account Settings", or click here
  • In the new page, get authenticated and click "Account Settings"
  • In the "Account Setting" page, update your information and change your avatar
  • After wish, you're good to go

It's very easy to share your suggestions with your company publicly or anonymously.

  • Click the gear icon in your Dashboard Report Sheet
  • Select Suggestion Box
  • Choose your name or Anonymous
  • then submit your suggestions
  • that's all

  • Click the gear icon in your Dashboard Report Sheet
  • Select Customer Telephone Directory (CTD)
  • Enter customers details
  • then submit your customer's details
  • Boom! you're all set

  • Click the gear icon in your Dashboard Report Sheet
  • Select "Customers Review"
  • Copy the generated link, and share with your customers
  • Once they submit their reviews, you will be notified via email
  • After customers have shared their reviews, reload the same page, you will see their reviews

Administrators FAQ

Yes, you can add as many administrators as possible to your report sheet. One of the most interesting part of this app is that you're the only one that can add or remove administrators. To add administrators, click the gear icon of the specific sheet you wish to add people, then click "Add Administrators".

Almost the same process as adding administrators, click the gear icon of the specific sheet you wish to add people, then click "Manage Employees"

To know if your employees have accepted or pend your request is easy. If they're yet to accept your request, the employee's card will show a pale red background with a text saying Waiting for acceptance. And if they've accepted your request, the same card will show a pale green background. This will differentiate between pending and accepted requests

No you can't. You can only add users on our server

Yes it is very possible. All you need to do is click the download button in the "Employees Report" page, and the app will automatically generate a .CSV file containing your Decrypted Data. This CSV file can be viewed as Spreadsheet or Excel File

Click the gear icon of the specific report you wish to export, and select "Merge Data", then wait.

While we charge a little token to upgrade account, we ensure it's affordable for startup businesses. We've got starter plan wish is free for all, and then professional plan which is most preferred. Then we have the Ultimate and Premium plan too for big organization. Click here to check our pricing.

Here are step by step procedures on how to upgrade to a bigger plan:

  • Choose the report sheet you wish to upgrade
  • Click on the gear icon and select "Upgrade Account"
  • Choose your most preferred plan to get started with
  • Navigate to our payment portal to complete this process
  • Check you payment status
  • Boom! you're done

For your report sheet to expire, it takes 31 days . We advice exporting your data before it expires, otherwise you will start the processing of adding data again and again.

Click here to reach out to any of our support team, or chat with us on WhatsApp directly.

Security FAQ

We will like to say that your Security is our number one Priority. Be less assured that your data is safe with us, it's fully Encrypted. We as the management can not read or view your reports which is while we use an "End-to-End Encryption" Model.

It takes in your data, and Encrypt it immediately, then store it inside our database

"End-to-End" Encryption means no one can read the content sent between you and your employees, your data are been hashed before storing inside our database and it's only those you give access that can view this data. Your reports data is between you and your employees, not even us as the management can view your report.

Payment FAQ

Here are step by step procedures on how to upgrade to a bigger plan:

  • Choose the report sheet you wish to upgrade
  • Click on the gear icon and select "Upgrade Account"
  • Choose your most preferred plan to get started with
  • Navigate to our payment portal to complete this process
  • Check you payment status
  • Boom! you're done

To check or verify your payment status, visit our Account App to get started

For now, we do not have any installment plan

About Samdos TGC

Almost immediately, or within 2hrs maximum, you will get an instant reply from our support team

Samdos Technologies GC (STGC) is a fast growing Tech Company, which deals with software creation. Creativity and Development becomes our Lifestyle. Our professionalism and mastering is unsurpassed by our competitors. We're so passionate about using technology, innovation, and strategy to build creative websites, apps, templates and digital products. We are registered with the Corporate Affairs Commission of Nigeria (RC: 3400177).

As at now, we're a Remote Company based in Lagos Nigeria.


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